How a regional internet service provider transformed their business with AI, achieving 65% reduction in churn and 3x customer satisfaction.
This regional ISP was facing intense competition from larger national providers and struggling to retain customers while operating with limited resources.
"As a smaller provider, we thought AI was out of reach. This partnership proved that AI-as-a-Service can level the playing field for any size company."
CEO
Regional ISP Client
AI-driven traffic management that maximized existing infrastructure efficiency
ML models identifying at-risk customers with 92% accuracy for proactive retention
Intelligent chatbot handling 75% of customer inquiries automatically
Accurate prediction of network demand for optimal capacity planning
Reduction in customer churn
Increase in network efficiency
Customer satisfaction improvement
Annual cost savings