+216 29 112 273
contact@artificial-insight.co
Transforming the Future with AI.
Case Study

Enterprise Mobile Operator

How a top-10 mobile operator accelerated their 5G rollout while increasing ARPU by 22% with comprehensive AI transformation.

Mobile
Primary Service
80M+
Subscribers
Top 10
Global Ranking
$30B+
Annual Revenue

The Challenge

This major mobile operator needed to balance massive 5G investment with improving profitability while delivering superior customer experiences.

  • Declining ARPU across all customer segments
  • 5G rollout requiring massive infrastructure investment
  • Customer experience inconsistent across channels
  • Fraud losses exceeding $100M annually
  • Legacy BSS/OSS systems limiting agility

"The AI platform didn't just solve our immediate challenges—it positioned us to lead the 5G era with intelligence at every layer of our operations."

Chief Technology Officer

Enterprise Mobile Operator

Our Solution

1

Revenue Optimization Platform

AI-driven dynamic pricing and personalized offer engine increasing ARPU by 22%

2

5G Network Intelligence

ML-powered network slicing and resource allocation for optimal 5G performance

3

Omnichannel CX Platform

Unified AI customer experience across app, web, store, and call center

4

Real-time Fraud Prevention

AI system that reduced fraud losses by 94% in the first year

The Results

22%

Increase in ARPU

$94M

Fraud savings annually

50%

Faster 5G deployment

4.8★

App store rating achieved

Ready for Your 5G Transformation?

Let's discuss how AI can accelerate your mobile network evolution